We want your feedback!
Fill out this quick, one-question poll to help us create a rewarding experience for you and our NEXL BoL Community.
Link in comments 👇
Law firm and professional services Marketing and PR.
Marie - this is a very interesting and insightful question. My first CLE course was called "How to Keep Your Client's Trust When Things Go Wrong." The course dealt with the topic of why, after a lawyer has done everything he/she is supposed to do, a client gets angry, frustrated, annoyed and takes it out out on the lawyer. Is the lawyer doing something wrong? Every lawyer prepares a client - every lawyer tells clients a lot of things at the beginning of a case, before trial, before deposition to prepare the client and set expectations. But no matter, the... (More)